troubleshooting Question

office 2010 x64 installed on windows server 2003 standard edition r2 sp2 running citrix xenapp5 rollup 7

Avatar of dfahie
dfahie asked on
Windows Server 2003CitrixMicrosoft Applications
2 Comments1 Solution591 ViewsLast Modified:
We have a small issues when users are saving documents via any office 2010 application.
When they do a file save as, the box appears and it defaults to my documents. When they go to
change the location from the dropdown they do not see the mapped network drives. Now if they
go on the left anf hand side and shoose computer, they can see the network drives. This is only
happening of the 2010 servers, the 2007 and 2003 office servers are fine. I have checked gpo
and there is none set up for the 2003 and 2007 servers, and if there where, it would apply to the
2010 servers because they are in the same OU. I have added the network drive in the Trust Centre
and this has not helped. I have even tried installing office 2010 on a 2008 box and am still facing the
same issue. If I choose to go the route of saving it through the computer there is no issues saving it.

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