troubleshooting Question

550 Requested action not taken: mailbox unavailable / 5.7.1 Unable to relay

Avatar of Chris Millard
Chris MillardFlag for United Kingdom of Great Britain and Northern Ireland asked on
ExchangeSBS
22 Comments1 Solution1893 ViewsLast Modified:
I've recently switched my email to Google's Postini service (literally only about 2 days ago). I've modified my MX records so that my inbound emails now go through their SMTP servers then get pushed to mine.

However, my Outbound emails from my Exchange server, as of yesterday, are not going out. I've not made any changes to my outgoing mail - they still go through the same smart host.

When I telnet to my Exchange server from outside of my network, the helo command works, and the mail from command is OK, but when I use rcpt to: <email> command, I always get the following message:-

550 Requested action not taken: mailbox unavailable

If I telnet to the Exchange server from inside my network (even on the server itself), when I use the rcpt to: command, I get

550 5.7.1 Unable to relay

Any ideas please? Nothing has changed on this server in the past couple of years, so I don't understand why it's doing this now!
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 22 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 22 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros