troubleshooting Question

Windows Update With Not Run On New XP Install?

Avatar of gta2011
gta2011 asked on
Windows XP
16 Comments1 Solution504 ViewsLast Modified:
This is a weird one.

We recently reinstalled Windows XP SP3 from an OEM disc on our laptop.  It installed successfully and activated with no problem.  We have installed all of our applications with no problem.  

However, you can no manually access the Windows Update site via Internet Explorer (we manually upgraded it to IE8).  It will do automatically updates every once in a while (yellow shield in system tray) however it will redirect us to KB2497281 saying we do not have SP3 installed.  We clearly do have SP3 installed, as I have verified in the System Menu in the Control Panel.  We followed all the guidelines in the KB, still no avail.  

Please help!
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 16 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros