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Messages Queued for Delivery for Black berry handhelds

Hello and good morning

Thank you for taking the time out to read my question.
We have a blackberry server. One of the users has packets pending delivery to his BB device.
I restarted the BB controller service but that had no effect on the issue.

What do i need to do to get the messages flowing to his device?

   Messages Queued for Delivery for Black berry handhelds
Many thanks in advance.
BlackBerryWindows Server 2003Exchange

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8/22/2022 - Mon

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I just got word that the user is not using his BB device for email anymore.
This explains it all.

Thank you very much..
Your help has saved me hundreds of hours of internet surfing.