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XP Pro Machine Restarts Rather Than Shutting Down

My desktop runs on XP Pro.  The problem occurs when I click start then shut down.  The computer goes through the shut down process but restarts instead of shutting off.  I have to use the off button to complete a hard shut down.  Thoughts?
Windows XP

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8/22/2022 - Mon
Chris Millard

It's probably "blue screening" and subsequently rebooting. To disable this feature, see here:-



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what motherboard do you have?
you can always test with another Power supply
and if it worked OK before, and started recently, it can be due to an update - uninstall it, or use system restore to a date it worked
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