troubleshooting Question

Slow file open on Network Share

Avatar of Alan_Gould
Alan_Gould asked on
Microsoft OfficeMicrosoft Hardware
4 Comments1 Solution391 ViewsLast Modified:
I have 2 2008 r2 SP1 servers. One is an Application server also providing AD and DNS, etc. The other is a terminal server.  From the Terminal Server when I try to open a file (Word 2010, Adobe 9.0) on a share located on the App server it takes several minutes for the file to open.  This occurs when accessing from the console or as a remote session.
I removed my AV software (trend micro) and no improvement. I tried to apply the hot fix : http://support.microsoft.com/kb/981711 and I get a message that it’s not applicable for my computer. I did get the 64bit version and accessed the download site from the server itself so the auto detect would work.
I did read something about disabling SMB 2.0 but didn’t trust the source.
Anyone have a better solution?
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