troubleshooting Question

Reading a Windows Dump file

Avatar of Wanting2LearnMan
Wanting2LearnManFlag for United Kingdom of Great Britain and Northern Ireland asked on
C++C#Visual C++.NET
2 Comments2 Solutions589 ViewsLast Modified:
I have a crash dump file from a windows service that froze while trying to stop.
The service was coded by my company so I'm trying to get to the bottom of why it froze.

it simply lists the name of the service followed by lots of dlls like so:

Module Name	Module Path	Module Version
-----------	-----------	--------------
My.Company.Service.exe	C:\Program Files\MyCompany\My.Company.Service.exe	5.0.1322.105
ntdll.dll	C:\Windows\System32\ntdll.dll	6.1.7601.17514
mscoree.dll	C:\Windows\System32\mscoree.dll	4.0.40305.0
kernel32.dll	C:\Windows\System32\kernel32.dll	6.1.7601.17617
KERNELBASE.dll	C:\Windows\System32\KERNELBASE.dll	6.1.7601.17625
advapi32.dll	C:\Windows\System32\advapi32.dll	6.1.7601.17514
msvcrt.dll	C:\Windows\System32\msvcrt.dll	7.0.7600.16385
sechost.dll	C:\Windows\System32\sechost.dll	6.1.7600.16385
rpcrt4.dll	C:\Windows\System32\rpcrt4.dll	6.1.7601.17514
mscoreei.dll	C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll	4.0.30319.1
shlwapi.dll	C:\Windows\System32\shlwapi.dll	6.1.7601.17514
gdi32.dll	C:\Windows\System32\gdi32.dll	6.1.7601.17514
user32.dll	C:\Windows\System32\user32.dll	6.1.7601.17514
lpk.dll	C:\Windows\System32\lpk.dll	6.1.7600.16385
usp10.dll	C:\Windows\System32\usp10.dll	1.626.7601.17561
imm32.dll	C:\Windows\System32\imm32.dll	6.1.7601.17514
msctf.dll	C:\Windows\System32\msctf.dll	6.1.7600.16385
clr.dll	C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll	4.0.30319.235
MSVCR100_CLR0400.dll	C:\Windows\System32\MSVCR100_CLR0400.dll	10.0.30319.1
mscorlib.ni.dll	C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\dc0b188b244ec4a4ccec59ac6f162
blah blah blah

How can this file help me to see what went wrong????
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 2 Answers and 2 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros