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livinlif3Flag for United States of America

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Images displaying in email: embedded vs. php external

We are a company who used to send out emails to our customers with a static email with the images embedded right in the body of the email.

Now we are using php, Form Processor Pro, so the images are not embedded in the email but they are being stored on the server and are called up from external .txt. file. (I hope this makes sense and is standard protocol).

On a lot of email clients, people are not able to see the images with this new method. (They have to click the "show images' button). I tried to explain to the owner that it has to do with each individual's email settings, but he wants me to ask if there is a way to make it more likely that more people will see it.

Let me know if you need more info.
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What i would suggest you do is send the email in html format. and call the images usign html .

In these tiems most people are blocking atachment and photos becasue of spam viruses etc so its hard to saw which method will work and for how long.

You can ask the clients to add you to their safe sender list ...
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The images are being called with html, just with an external .txt file

I understand that it depends on each individual. My boss just wanted to see if there was anything I wasn't thinking of.
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Virtually all email clients prevent the loading of external images without the user's permission.  I don't believe you can override it.  It is considered a security and privacy feature.
Is there one that is better? Embedded or external?
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Dave Baldwin
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Wasn't definitive, but it may be the best answer I can get.