Avatar of livinlif3
Flag for United States of America asked on

Images displaying in email: embedded vs. php external

We are a company who used to send out emails to our customers with a static email with the images embedded right in the body of the email.

Now we are using php, Form Processor Pro, so the images are not embedded in the email but they are being stored on the server and are called up from external .txt. file. (I hope this makes sense and is standard protocol).

On a lot of email clients, people are not able to see the images with this new method. (They have to click the "show images' button). I tried to explain to the owner that it has to do with each individual's email settings, but he wants me to ask if there is a way to make it more likely that more people will see it.

Let me know if you need more info.
Email ClientsScripting Languages

Avatar of undefined
Last Comment

8/22/2022 - Mon

What i would suggest you do is send the email in html format. and call the images usign html .

In these tiems most people are blocking atachment and photos becasue of spam viruses etc so its hard to saw which method will work and for how long.

You can ask the clients to add you to their safe sender list ...

The images are being called with html, just with an external .txt file

I understand that it depends on each individual. My boss just wanted to see if there was anything I wasn't thinking of.
Dave Baldwin

Virtually all email clients prevent the loading of external images without the user's permission.  I don't believe you can override it.  It is considered a security and privacy feature.
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes

Is there one that is better? Embedded or external?
Dave Baldwin

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

Wasn't definitive, but it may be the best answer I can get.