troubleshooting Question

Exchange email sent to PST file instead of Exchange mailbox

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rpmcclyFlag for United States of America asked on
ExchangeWindows Server 2003SBS
5 Comments1 Solution381 ViewsLast Modified:
I have an account that sends mail to the PST file instead of the exchange mailbox which means the person can't get email on their phone, they can see it when it comes in but when its read it goes to the desktop's PST and isn't stored in the mailbox. How do I fix this? We've tried enable/disable cache mode and it doesnt fix it.
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