Avatar of Carlos Llanos
Carlos Llanos
Flag for United States of America asked on

Can't "change ARS analysis 1800" on Avaya Definity system.

Hi all,

We need to allow 1-855 numbers to our PBX and it's been denied.  I can do this:

display ars analysis 1855

and view the configuration, but I can't change it.

I'm logged into the system as the default user...not sure if there is a default admin user account I need to use or not.
TelecommunicationsNetworking

Avatar of undefined
Last Comment
Carlos Llanos

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
ArneLovius

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
Carlos Llanos

ASKER
Thank you.  This was exactly what it was...even though I was a "super-user" I didn't have permissions to "Administer Trunks" or "Administer Permissions".

Naturally, this user account is the only one enabled, so I did end up calling the last person who was maintaining the system.  He's trying to enable his old account to grant me the correct permissions.

Thanks for the tip...I always thought it was a permission issue.
Your help has saved me hundreds of hours of internet surfing.
fblack61