troubleshooting Question

Same email, Same Message ID keeps getting placed in the user mailbox every 4 hours

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rdare23 asked on
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For the last two days, I have an email that was sent to a user and now the email keeps getting placed into his mailbox every 4 hours.  It is the same email and in message tracker the email is in the same message id from two days ago.

There areno errors in the event logs, user account settings are set like everyone else.  I have paused the queue and deleted the email from the queue, and it still comes back.  I have checked the queue folder and exchange settings.
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