Link to home
Start Free TrialLog in
Avatar of willcomp
willcompFlag for United States of America

asked on

Stop Error 07B - Windows 7

Dell Inspiron 1545 notebook with Windows 7 HP 64 bit

Notebook has a Stop Error 07B BSOD in both normal and safe mode. That Stop Error is associated with the hard disk in all or nearly all cases.

Full stop code is 0x0000007B and second parameter is 0xFFFFF880009A9E8 which I don't recall seeing before.

Startup repair was no help -- errors out with unknown error although file and boot manager analyses complete successfully along with basic disk checks. Running chkdsk /r did not help. Also disabled AHCI in BIOS although that should not affect Win 7.

Hard disk tests using Dell diagnostics and WD diagnostics completed successfully with no errors.

Possible boot sector infection. Any good tool(s) that can be run from a boot disk to remove?

Help appreciated. Please don't link to generic discussions about Stop 07B errors -- I'm a bit past that point.

Thanks

SOLUTION
Avatar of serverman2008
serverman2008
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of willcomp

ASKER

I'll check on ntbootlog after Kaspersky finishes. Don't know the history -- notebook was brought in by owner's father and all he knew was that it kept restarting.

I've been remiss -- will take a look at event viewer using Dart 6.5 (ERD Commander for Win 7) after Kaspersky finishes.
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks guys.