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Prevent PST files from being made available offline

As we've begun rolling out new machines to our employees with Windows 7 on them, we've discovered a little problem with our standard configuration.  When using Windows XP, we relocated our users My Documents folders to their H drive (home directory on the file server) and then set the H drive to work offline.  We also stored everyone's PST files in their H drive, but Windows XP was always smart enough to skip the PST files and tell us that files of this type could not be made available offline.  We were cool with that and all was well.  Now we are finding that when we configure our user’s computers like this, Windows 7 is behaving a little differently.  It now thinks that it can make PST files available offline and because of this, bad things are happening.  Users now think that they can access their PST files when they are away from the office and when they come back, the sync tries to happen but never works completely. We're running in to corruption issues and two separate non-identical copies of the same file, one in the local offline cache and one on the file server.  In a perfect world, I would just tell Windows 7 not to even think about touching the PST files and everything would be groovy but there does not seem to be a way to do this.  

Has anyone run into something similar?  Can anyone recommend a solution or workaround?  I’d really appreciate it.  (Also, I am aware of the evils of dealing with PST files and will hopefully be addressing them sometime in the near future)

Thanks!
-Chris
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madhatter5501
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have you gone into control panel --> sync center -->manage offline files--> view your offline files?
I run into this all the time.  There should be a way to tell the sync center to not include them within the offline file sync...let me wrap my mind around it and get back to you as we haven't had to do this in a while.
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Carlos Llanos
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NUKIT, yeah, that makes perfect sense but you know how users can be.  Everyone has been saving to the root of H/My Documents for eons now and I can already hear them crying over having to click one extra time to get into the "data" folder.  This is the best solution I have heard so far though.  :-)  

I'll have to think about this one.  Thanks for the input!
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First of all, not to preach, but I need to point this out.....

Limits to using personal folders (.pst) files over LAN and WAN links
http://support.microsoft.com/kb/297019

With that said, there is a GPO that ould probably still apply to Offline Files as well....


Machine\Network\Offline Files      "Files not cached"

Registry is here.....
HKLM\Software\Policies\Microsoft\Windows\NetCache

Value is here...
ExcludeExtensions      

@johnb, believe me, I understand the risks.  Some of our users have PST files over 15 GB!  This is one of the things that keeps me up at night.  We should be migrating to Exchange 2007 sometime in the next few months (I hope) and we will be implementing an archiving policy on the server when we do so.  Its completely nuts the way we have things now.  :-)

I had configured a GPO with the settings you specify a month or two ago but it does not seem to have had any affect.  If I browse to that key on my Windows 7 machines, I see that *.pst is specified there as I set in the GPO so I know that the machine is pulling it down.  Very odd....
see this, maybe it applies - maybe not

https://www.experts-exchange.com/questions/27251736/User-Configuration-GPO-Doesn't-Hit-All-Users.html

"Make sure that the machines that aren't working have the Group Policy Preferences installed:

http://www.microsoft.com/download/en/details.aspx?id=3628

If not, they cannot apply the settings you have configured."
nevermind, you are on windows 7
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Ok, I am refreshing here.....

Error message: "Files of this type cannot be made available offline"
http://support.microsoft.com/kb/252509

PST is definately on the default "cannot synch" list..... (wonder if this has changed from XP ~~~7?)

Informational of course....

GPO for "Files Not Cached" not working ?? -- need help quickly please -- 500 pts
https://www.experts-exchange.com/questions/21785683/GPO-for-Files-Not-Cached-not-working-need-help-quickly-please-500-pts.html

Well this could be the root of the problem.  When I attempt to open RSOP.msc on an affected machine, I immediately receive an error saying, "Encountered an error while parsing.  An appropriate resource file could not be found for file \\mydomainname.com\sysvol\mydomainname.com...\access12.admx (error=2): The system cannot find the file specified."

When I click OK on the error, I get it again for a different .admx file and then again and again.  I guess I clicked through about 50 or so before I finally gave up and just closed the console.  Looks like I have a different issue on my hands now.....
Instead of giving up on trying to get the RSOP console open I just went click crazy replying to each of the errors so that I could finally access the console.  After about a hundred or so clicks, I did get it open.  I browsed to the Computer Configuration\Administrative Templates\Network\Offline Files\Files Not Cached GPO and I could see that *.pst was definitely set so I know that at least that object is being inherited.  
Im sorry, I dont know why it is ignoring that policy....
Thanks for the help guys.  I have decided to break the PST files in to a different directory and not make it available offline as NUKIT suggested.  I am also going to continue to pursue this group policy issue and johnb was very helpful with getting me on the right track there.

Thanks.
-Chris