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Unexpected Server Shutdowns Unexplainable
We have a client with a ML310G5 HP server. This server is shutting down around 12am every Saturday and we cannot figure out why. We went in last week and flashed all the firmware on the machine and it still shuts down on Saturdays. But that's not the only thing; If we hold the power button to shut the server down and turn it back on, it will not come up. In order to get the machine to power back on, we have to unplug the server from the UPS for a few seconds and retry. This has been going on for about a month and we are about to call HP.
Log Name: System
Source: EventLog
Date: 12/18/2010 1:30:32 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: USER2.USER.com
Description:
The previous system shutdown at 11:59:57 AM on 12/18/2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</E ventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000 </Keywords >
<TimeCreated SystemTime="2010-12-18T18: 30:32.000Z " />
<EventRecordID>113545</Eve ntRecordID >
<Channel>System</Channel>
<Computer>USER2.USER.com</ Computer>
<Security />
</System>
<EventData>
<Data>11:59:57 AM</Data>
<Data>12/18/2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>289760</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA070C00060012000B 003B003900 2C00DA070C 0006001200 10003B0039 002C003C00 00003C0000 0000000000 0000000000 0000000000 0000010000 0000000000 </Binary>
</EventData>
</Event>
That's just one of the logs that windows has kicked back from this error. This problem occurred once in December and once in January but now its every Saturday. I've checked Task scheduler and nothing is scheduled for a Saturday.
Some of the application running with the server include:
VIPRE Enterprise V4.0.4359
Backup Assist V5.4.7
Kerio Connect V7.0.2
Mozy Pro V2.8.4.0
Updates are run around once a month.
Server 2008 x86
Intel Zeon X3330 2.66GHZ
5 GB RAM
If anyone has any idea of what this could be it would be greatly appreciated,
Thanks!
Log Name: System
Source: EventLog
Date: 12/18/2010 1:30:32 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: USER2.USER.com
Description:
The previous system shutdown at 11:59:57 AM on 12/18/2010 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</E
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000
<TimeCreated SystemTime="2010-12-18T18:
<EventRecordID>113545</Eve
<Channel>System</Channel>
<Computer>USER2.USER.com</
<Security />
</System>
<EventData>
<Data>11:59:57 AM</Data>
<Data>12/18/2010</Data>
<Data>
</Data>
<Data>
</Data>
<Data>289760</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>DA070C00060012000B
</EventData>
</Event>
That's just one of the logs that windows has kicked back from this error. This problem occurred once in December and once in January but now its every Saturday. I've checked Task scheduler and nothing is scheduled for a Saturday.
Some of the application running with the server include:
VIPRE Enterprise V4.0.4359
Backup Assist V5.4.7
Kerio Connect V7.0.2
Mozy Pro V2.8.4.0
Updates are run around once a month.
Server 2008 x86
Intel Zeon X3330 2.66GHZ
5 GB RAM
If anyone has any idea of what this could be it would be greatly appreciated,
Thanks!
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