Solved

email not working on mobile phones

Posted on 2011-09-02
12
235 Views
Last Modified: 2012-05-12
Hi,

I have an exchange server (2003 sp2) and all of a sudden it has stopped working for email on mobile devices yet OWA to the same box is still working?

Any ideas how to fix it?
0
Comment
Question by:jonathanduane2010
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
12 Comments
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 36472331
Make sure all the Exchange services including IIS and www are up and running fine.
0
 

Author Comment

by:jonathanduane2010
ID: 36472346
they are all started
0
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 36472354
Can you tell me the error message while browsing the OWA ?
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 
LVL 17

Expert Comment

by:Viral Rathod
ID: 36472363
Please check the Eventviewer and post if you find any critical events releted to Exchange.
0
 

Author Comment

by:jonathanduane2010
ID: 36472364
on my iphone i am just getting "connection to server failed"
0
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 36472376
Please try to browse the OWA from the server and post the error message .
0
 
LVL 17

Expert Comment

by:Viral Rathod
ID: 36472384
If you want to troubleshoot activesync then you can refer the following alanhardisty article :

http://alanhardisty.wordpress.com/2010/02/28/exchange-2003-and-activesync-configuration-and-troubleshooting/ 
0
 

Author Comment

by:jonathanduane2010
ID: 36472385
ok now from the server i am getting

Error: Access Denied
0
 

Author Comment

by:jonathanduane2010
ID: 36472389
outside the domain i am able to connect??
0
 
LVL 7

Expert Comment

by:jimmithakkar
ID: 36472390
HI

RE install exchange server 2003 sp2

or its occure if you apply ms update or any rollup update

after install exchange sp2 it should resolve if not please know which rollup you have install.  



0
 

Author Comment

by:jonathanduane2010
ID: 36472414
ok i am going to update to sp2 will let you know the results
0
 
LVL 20

Accepted Solution

by:
Satya Pathak earned 250 total points
ID: 36472506
0

Featured Post

Webinar: Aligning, Automating, Winning

Join Dan Russo, Senior Manager of Operations Intelligence, for an in-depth discussion on how Dealertrack, leading provider of integrated digital solutions for the automotive industry, transformed their DevOps processes to increase collaboration and move with greater velocity.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question