jonathanduane2010
asked on
email not working on mobile phones
Hi,
I have an exchange server (2003 sp2) and all of a sudden it has stopped working for email on mobile devices yet OWA to the same box is still working?
Any ideas how to fix it?
I have an exchange server (2003 sp2) and all of a sudden it has stopped working for email on mobile devices yet OWA to the same box is still working?
Any ideas how to fix it?
Make sure all the Exchange services including IIS and www are up and running fine.
ASKER
they are all started
Can you tell me the error message while browsing the OWA ?
Please check the Eventviewer and post if you find any critical events releted to Exchange.
ASKER
on my iphone i am just getting "connection to server failed"
Please try to browse the OWA from the server and post the error message .
If you want to troubleshoot activesync then you can refer the following alanhardisty article :
http://alanhardisty.wordpress.com/2010/02/28/exchange-2003-and-activesync-configuration-and-troubleshooting/
http://alanhardisty.wordpress.com/2010/02/28/exchange-2003-and-activesync-configuration-and-troubleshooting/
ASKER
ok now from the server i am getting
Error: Access Denied
Error: Access Denied
ASKER
outside the domain i am able to connect??
HI
RE install exchange server 2003 sp2
or its occure if you apply ms update or any rollup update
after install exchange sp2 it should resolve if not please know which rollup you have install.
RE install exchange server 2003 sp2
or its occure if you apply ms update or any rollup update
after install exchange sp2 it should resolve if not please know which rollup you have install.
ASKER
ok i am going to update to sp2 will let you know the results
ASKER CERTIFIED SOLUTION
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