Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 241
  • Last Modified:

email not working on mobile phones

Hi,

I have an exchange server (2003 sp2) and all of a sudden it has stopped working for email on mobile devices yet OWA to the same box is still working?

Any ideas how to fix it?
0
jonathanduane2010
Asked:
jonathanduane2010
1 Solution
 
Viral RathodConsultantCommented:
Make sure all the Exchange services including IIS and www are up and running fine.
0
 
jonathanduane2010Author Commented:
they are all started
0
 
Viral RathodConsultantCommented:
Can you tell me the error message while browsing the OWA ?
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 
Viral RathodConsultantCommented:
Please check the Eventviewer and post if you find any critical events releted to Exchange.
0
 
jonathanduane2010Author Commented:
on my iphone i am just getting "connection to server failed"
0
 
Viral RathodConsultantCommented:
Please try to browse the OWA from the server and post the error message .
0
 
Viral RathodConsultantCommented:
If you want to troubleshoot activesync then you can refer the following alanhardisty article :

http://alanhardisty.wordpress.com/2010/02/28/exchange-2003-and-activesync-configuration-and-troubleshooting/ 
0
 
jonathanduane2010Author Commented:
ok now from the server i am getting

Error: Access Denied
0
 
jonathanduane2010Author Commented:
outside the domain i am able to connect??
0
 
jimmithakkarCommented:
HI

RE install exchange server 2003 sp2

or its occure if you apply ms update or any rollup update

after install exchange sp2 it should resolve if not please know which rollup you have install.  



0
 
jonathanduane2010Author Commented:
ok i am going to update to sp2 will let you know the results
0
 
Satya PathakLead Technical ConsultantCommented:
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now