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keytechausFlag for Australia

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VMware Converter V2V conversion fails

I'm trying to import a virtual machine to a new host however it fails with the error: FAILED: An error occurred during the conversion: 'The operation experienced a network error'

This is a Linux server.

Last few lines of the error log read:

2011-09-02T19:00:20.830+10:00 [05768 error 'Default'] Found dangling SSL error: [0] error:00000001:lib(0):func(0):reason(1)
2011-09-02T19:00:20.846+10:00 [03692 info 'vmomi.soapStub[0]'] Resetting stub adapter for server PIPE:\\.\pipe\vmware-converter-worker-soap : Closed
2011-09-02T19:00:21.049+10:00 [05768 info 'Default'] [taskSpec,467] [task-2] [TaskMap] task-2:task-1
2011-09-02T19:05:36.711+10:00 [05768 error 'Default'] [task,350] [LRO] Unexpected Exception: converter.fault.CloneFault
2011-09-02T19:05:36.863+10:00 [05768 info 'Default'] [task,379] [task-2] -- ERROR -- Convert: converter.fault.CloneFault
--> (converter.fault.CloneFault) {
-->    dynamicType = <unset>,
-->    faultCause = (vmodl.MethodFault) null,
-->    description = "The operation experienced a network error",
-->    msg = "",
--> }
2011-09-02T19:05:36.881+10:00 [05768 info 'Default'] [diagnosticManager,267] Retrieved taskInfo for "converter.task.Task:task-2" mapping it to "converter.task.Task:task-2".
2011-09-02T19:05:36.881+10:00 [05768 info 'Default'] [diagnosticManager,307] The task with id = "task-2" was found to be a "recent" task.
2011-09-02T19:05:36.881+10:00 [05768 info 'Default'] [diagnosticManager,321] No existing log bundle found for task with id = "task-2". The task is still "recent" so a log bundle will now be generated for it.
2011-09-02T19:05:36.896+10:00 [05768 info 'Default'] [diagnosticManager,790] Retrieving task related diagnostics for server task with id = "task-2".
2011-09-02T19:05:37.086+10:00 [03668 info 'Default'] Run 0 of job "job-2" finished with an error. -- struct Converter::Server::Job::JobExecutor::SchedulerUpdateSpec __thiscall Converter::Server::Conversion::ConversionJobExecutorImpl::UpdateJob(class Converter::Server::Job::InternalJob &,bool,const class Converter::Server::Scheduler::SchedulerItemStatistics &,const class Converter::Task::TaskInfo &) ("d:/build/ob/bora-470252/bora/sysimage/lib/converter/server/conversion/conversionJobExecutorImpl.cpp:405")
2011-09-02T19:05:37.476+10:00 [03668 info 'Default'] Suspended 1 scheduler items for job (job-2) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-470252/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:828")
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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When does this fail?

Are you using VMware Standlone Converter?
Avatar of keytechaus

ASKER

Yes, I am using the standalone converter (v5.0, have also tried with 4.3). Fails at 1% Error: Unable to clone disk C:\xxxx.vmdk on the virtual machine 'xxxx'

Status is: FAILED: An error occurred during the conversion:
'The operation experienced a network error'
Hi

First is this two hosts in a different vCenter? Or working as a standalone hosts? Because if they are in the same vcenter you can migrate between them.

Second, are they using the same datastore? Or is different datastores?

Third, are this hosts on the same network? Or in different networks?

Also check the connections between the 2 hosts and also from/to the machine that you are using the vConverter.

Is there any spnashots on that VM?

Are you using the vConverter installed locally? If not, I recommended, or at least use a cold migration.

Jail
Hi Jail,

1.  They are standalone hosts
2.  Different datastores
3.  They are on different networks

Process used:
Convert from source: VMware infrastructure virtual machine (Using 172.16.x.x)
Destination: VMware workstation or other VMware virtual machine (VMware workstation 7.0.x)
(Storing .vmdk locally on my laptop)

Process for import is the reverse however using 10.0.x.x

Could it be as simple as a networking issue? When logged in to vSphere client I do see the new virtual machine being created but then removed once the failure message appears in VMware Converter

Hi

Disable the Firewall on your laptop.

Check ports here and see if you can connect to the ports using telnet.

http://kb.vmware.com/kb/1010056

What type of server are you trying to convert? Is this a live conversion, or is the VM power down?

Jail
are they on the same subnet ? and in the same domain ?
Have disabled the firewall on my laptop however it still fails with the same error :(
Can telnet OK to relevant ports.

Ian: they are on different subnets and different domains.
SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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if your laptop cannot ping the esx server thats your problem and its a subnet issue
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Changing IP addresses on the host fixed the issue