Solved

HP ProCurve 3500 switch web interface not working...how else can I get in?

Posted on 2011-09-02
7
2,283 Views
Last Modified: 2012-05-12
We have a HP ProCurve 3500 and we were in the web interface trying to authorize the IP address of our new network monitor server (nimsoft) to access SNMP. In the middle of the process the screen seemed to lock up and now the web interface is down. We cannot get in at all. The device still works and I can PING but not able to get access to manage it at all. I tried telnet and the black screen just sits there and does not appear to connect. I tried rebooting the switch and that did not seem to help. What is the best way to get back in? Console cable? Any suggestions or if anyone has an idea what could have happened I would appreciate a reply. Thanks
0
Comment
Question by:Thor2923
7 Comments
 
LVL 7

Expert Comment

by:JohnGrunwell
Comment Utility
Serial Cable
0
 
LVL 18

Accepted Solution

by:
fgasimzade earned 250 total points
Comment Utility
Yes, connect your console cable and try accessing it through HyperTerminal or any other software like Putty
0
 
LVL 45

Assisted Solution

by:Craig Beck
Craig Beck earned 250 total points
Comment Utility
Reload the switch - it will restore the saved configuration so you will be able to get in with the web browser again.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 18

Expert Comment

by:fgasimzade
Comment Utility
This is what first came to my mind, but He has already done it, according to his post
0
 
LVL 45

Expert Comment

by:Craig Beck
Comment Utility
@fgasimzade - you are correct! :-)
0
 
LVL 1

Author Comment

by:Thor2923
Comment Utility
ok i have been testing since I made my first post and it seems only my workstation cannot see the web interface. That is an issue I can live with but when I log in from another workstation, I am usually prompted for 2 passwords (and we do not use a user name). Then I can manage the switch. As of now, after I enter the two passwords, I can only view the settings, I get prompted for a 3rd password (that do not know now) when want to enter CONFIGURURATION or SECURITY. I think there is a password clear button on the front. I will probably just press this tonight after hours. I appreciate all your input though..thanks
0
 
LVL 18

Expert Comment

by:fgasimzade
Comment Utility
good luck!
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Article by: IanTh
Hi Guys After a whole weekend getting wake on lan over the internet working, I thought I would share the experience. Your firewall has to have a port forward for port 9 udp to your local broadcast x.x.x.255 but if that doesnt work, do it to a …
What’s a web proxy server? A proxy server is a server that goes between clients and web servers, used in corporate to enforce corporate browsing policy and ensure security. Proxy servers are commonly used in three modes. A)    Forward proxy …
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now