Solved

TS Remote APP connectivity issue

Posted on 2011-09-02
2
490 Views
Last Modified: 2012-06-22
Hi , I’ve hit a strange issue with one of our laptops in the office.

We have a windows 2008  server which runs remote apps which i deploy to peoples desktops.

The apps works on most peoples laptops but there are a couple of machines where i get the message "RemoteApp Disconnected - The remote computer could not be found, please contact you Helpdesk about this error"

The server name has the DNS hostname of TSBOX1, if I ping TSBOX1 from cmd, it resolves correctly. After a bit of investigating, I discovered that if I ping the FQDN of the server "TSBOX1.domainname.local" it didn't resolve.

So I managed to fix this issue by adding the IP 192.168.0.40 and the host TSBOX1.domainname.local to the local hosts file. It then worked and fixed the error.

My question is how is it possible for the remote app to work on some machines but not others? Is there something wrong in DNS? This particular client machine i fixed is Windows Vista Pro.

Look forward to your responses.
0
Comment
Question by:mschneikert
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 36476617
to check the dns try a tracert and a nslookup for the FQDN
0
 
LVL 24

Accepted Solution

by:
Sandeshdubey earned 250 total points
ID: 36477050
It seems that the DC box is not added to domain,if possible add the TSBOX1 to the domain this should fix the issue.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question