Solved

New hire would like to use email address of disabled user

Posted on 2011-09-02
4
316 Views
Last Modified: 2012-05-12
Hello experts,
     I have a new hire that is coming on board and her name is Jane Smith.  In our disabled user account OU I have a user called Judy Smith with an email address of jsmith@mycompany.com.  Because jsmith@mycompany.com has been used I was going to create Jane's AD/email account as jmsmith@mycompany.com (Jane Marie Smith) but Jane would like to assume jsmith@mycompany.com as her username and password.  What would I need to do to accomplish this if at all?  We are running Exchange 2003 with Server 2003 inour domain.

Thanks for your help in advance.

Pat
0
Comment
Question by:mhmservices
  • 2
4 Comments
 
LVL 6

Accepted Solution

by:
MISOperations earned 500 total points
ID: 36473157
You could reactivate the old account and change the user details, make sure all of the old mail is removed, however make sure the user is aware that the account was used previously and she could receive mail that she is unfamiliar with.
0
 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36473175
Do not delete the old account. Enable the account and just change the Alias, details, Profile Name etc.. under properties in active directory and exchange to the following Jane Smith as if you mis-spelled her name before. Force an Update to the GAL manually for offline address books.  Make sure to check the logon script if you use this.
0
 
LVL 7

Expert Comment

by:JohnGrunwell
ID: 36473177
Sorry MISOperations I didn't see your post
0
 

Author Closing Comment

by:mhmservices
ID: 36473345
I actually had done this and when I tested it by sending an email the old name came up so I posted the question.  I just tested it again and the name I changed it to now comes up.  Thanks so much!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now