troubleshooting Question

Can't install Windows 7 or Vista on Pavilion dv6700

Avatar of itechresults
itechresults asked on
Laptops NotebooksWindows VistaWindows 7
51 Comments1 Solution1457 ViewsLast Modified:
My problem is I can't get Windows up and running on a Pavilion dv6700.  I've tried using HP system recovery disks for Vista and encounter error 0x400 100 130000 1002 right after HP recovery tries to format the hard drive.  I tried using a brand new hard drive and receive the same results.  I tried deleting partitions and formatting both hard drives before recovery with same results.  Then I tried installing a clean copy of Windows 7 which gets me further than HP recovery, but Windows 7 installation never completes....just sits at the screen that says finalizing installation.  I even left it on overnight with same results.  I also tried elimating the DVD player as the culprint; created a bootable flash drive and tried to install Windows 7.  Same results; freezes finalizing installation.

Thoughts??  Thanks in advance.
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 51 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 51 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros