Solved

Exchange 2003 Backup Problems

Posted on 2011-09-02
4
1,021 Views
Last Modified: 2012-05-12
SBS 2003 with Exchange 2003

Backup Exec 2010

Exchange db size = about 4.8GB (the sum of the 2 priv1 files)

The Backup is consistently failing on the Exchange db.  I made a job that only does the exchange db and nothing else.  Still fails

But it backups 4.9GB of data

Backup exec errors:


V-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.

V-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.

WARNING: "\\server name\Microsoft Information Store\First Storage Group\Mailbox Store (server name)" is a corrupt file. This file cannot verify.


Is my db really corrupt?  Or is this Backup Exec being dumb?

0
Comment
Question by:shard26
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 3

Accepted Solution

by:
Steve Gould earned 500 total points
ID: 36473464
If your exchange is running without any abnormalities otherwise i'd say your information store is probably fine. If the IS is broken, you'd find a bunch of events springing up telling you about it.

The problem you're referring to with Backup Exec is a recognised one. Take a look at this link for more information:-

http://www.symantec.com/business/support/index?page=content&id=TECH24223
0
 
LVL 4

Author Comment

by:shard26
ID: 36473487
Nice one.  It does seem that they have AV on the server.  i will disable and see if that helps.

0
 
LVL 8

Expert Comment

by:I Qasmi
ID: 36483819
Exchange aware Antivirus can be cause of problem, disable Antivirus and restart MSExchangeIS Service and check  the backup

To check whether Exchange-aware AV is enabled. Check this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSExchangeIS\VirusScan

If the "Enabled" value is set to 1, then Exchange-aware AV is enabled.

Change 1 to 0 to disable Exchange aware AV.

Also exclude the folders where database and logs are located  in Antivirus and then try taking backup
0
 
LVL 4

Author Comment

by:shard26
ID: 36495826
I made sure the AV was not scanning the Exchange db and restarted the info store.  But it still failed.

Backup Exec errors:

Backup- \\Server\Microsoft Information Store\First Storage GroupV-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.


WARNING: "\\Server\Microsoft Information Store\First Storage Group\Mailbox Store (Server)" is a corrupt file. This file cannot verify.



The registry on the above comment is currently set to 1.  I will change to 0 and restart store and see if that helps.


0

Featured Post

Office 365 Training for IT Pros

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question