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shard26

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Exchange 2003 Backup Problems

SBS 2003 with Exchange 2003

Backup Exec 2010

Exchange db size = about 4.8GB (the sum of the 2 priv1 files)

The Backup is consistently failing on the Exchange db.  I made a job that only does the exchange db and nothing else.  Still fails

But it backups 4.9GB of data

Backup exec errors:


V-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.

V-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.

WARNING: "\\server name\Microsoft Information Store\First Storage Group\Mailbox Store (server name)" is a corrupt file. This file cannot verify.


Is my db really corrupt?  Or is this Backup Exec being dumb?

ASKER CERTIFIED SOLUTION
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Steve Gould

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shard26

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Nice one.  It does seem that they have AV on the server.  i will disable and see if that helps.

Avatar of I Qasmi
Exchange aware Antivirus can be cause of problem, disable Antivirus and restart MSExchangeIS Service and check  the backup

To check whether Exchange-aware AV is enabled. Check this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\MSExchangeIS\VirusScan

If the "Enabled" value is set to 1, then Exchange-aware AV is enabled.

Change 1 to 0 to disable Exchange aware AV.

Also exclude the folders where database and logs are located  in Antivirus and then try taking backup
Avatar of shard26

ASKER

I made sure the AV was not scanning the Exchange db and restarted the info store.  But it still failed.

Backup Exec errors:

Backup- \\Server\Microsoft Information Store\First Storage GroupV-79-57344-65146 - An error occurred while accessing Microsoft Exchange Server. Check the application event log on the Exchange Server for more details.


WARNING: "\\Server\Microsoft Information Store\First Storage Group\Mailbox Store (Server)" is a corrupt file. This file cannot verify.



The registry on the above comment is currently set to 1.  I will change to 0 and restart store and see if that helps.