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RDP remote printing

Posted on 2011-09-02
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Last Modified: 2012-06-21
I have a customer that is running sbs 2003 @ the home office. They also have a remote office in another town. In the remote office they RDP into the home office and work on the Quickbooks application. This was working fine they said before but now the printer died and they replaced it with a new hl-2270dw brother laser printer. The printer works fine when they print locally, but Quick books doesn't see the printer ... I'm guessing that the printer driver needs to be installed on the server at the home office. Which I did try but the install errored out and I need to bounce the server so the error says... am I on the right track where if I install the print driver on the server @ the home office, and the remote location then after it logs into the server via RDP that it will print to the local brother printer @ the remote site, or will I need to make other changes
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Question by:jploessl
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footech earned 2000 total points
ID: 36473925
Yes, for SBS 2003 you need to have the printer driver both on the server and on the RDP client.  If the client is 32-bit, you should be good to go after you have installed the driver at the server, but if it is 64-bit, then you will need to add on the 64-bit drivers (after installing the printer normally with the 32-bit drivers) at the server.
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by:jploessl
ID: 36478565
thanks for the help
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by:footech
ID: 36478746
You're welcome.
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