troubleshooting Question

RDP remote printing

Avatar of jploessl
jploesslFlag for United States of America asked on
SBSRemote Access
3 Comments1 Solution713 ViewsLast Modified:
I have a customer that is running sbs 2003 @ the home office. They also have a remote office in another town. In the remote office they RDP into the home office and work on the Quickbooks application. This was working fine they said before but now the printer died and they replaced it with a new hl-2270dw brother laser printer. The printer works fine when they print locally, but Quick books doesn't see the printer ... I'm guessing that the printer driver needs to be installed on the server at the home office. Which I did try but the install errored out and I need to bounce the server so the error says... am I on the right track where if I install the print driver on the server @ the home office, and the remote location then after it logs into the server via RDP that it will print to the local brother printer @ the remote site, or will I need to make other changes
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