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I have a customer that is running sbs 2003 @ the home office. They also have a remote office in another town. In the remote office they RDP into the home office and work on the Quickbooks application. This was working fine they said before but now the printer died and they replaced it with a new hl-2270dw brother laser printer. The printer works fine when they print locally, but Quick books doesn't see the printer ... I'm guessing that the printer driver needs to be installed on the server at the home office. Which I did try but the install errored out and I need to bounce the server so the error says... am I on the right track where if I install the print driver on the server @ the home office, and the remote location then after it logs into the server via RDP that it will print to the local brother printer @ the remote site, or will I need to make other changes
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I have a customer that is running sbs 2003 @ the home office. They also have a remote office in another town. In the remote office they RDP into the home office and work on the Quickbooks application. This was working fine they said before but now the printer died and they replaced it with a new hl-2270dw brother laser printer. The printer works fine when they print locally, but Quick books doesn't see the printer ... I'm guessing that the printer driver needs to be installed on the server at the home office. Which I did try but the install errored out and I need to bounce the server so the error says... am I on the right track where if I install the print driver on the server @ the home office, and the remote location then after it logs into the server via RDP that it will print to the local brother printer @ the remote site, or will I need to make other changes

RDP remote printing

Remote access may refer to the connection to a data-processing system from a remote location, for example through a virtual private network remote desktop software, terminal emulation, or the activation of features of a business telephone system from outside the business's premises.

Remote Access

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).