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Outlook 2003 loses connection to Exchange 2010 serv

Posted on 2011-09-02
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Last Modified: 2012-05-12
Have about 50 users running XP with Outlook 2003 SP1.  Intermittently and radomly users call in stating they are not recieving emails.

When I check on it Outlook is offline.  Need to put it back online and do a send\receive.

Any ideas what would cause it?
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Question by:abpExpert
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e_aravind earned 250 total points
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> what is the Outlook's current configuration?
are they configured for the tcp\ip connection or rpc\https connections?

Outlook connection issues with Exchange 2010 mailboxes because of the RPC encryption requirement
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2006508
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