Solved

User gets no mail in exchange

Posted on 2011-09-02
2
159 Views
Last Modified: 2012-05-18
I've got one user out of 50 that occasionally have problems recieving mail in there inbox.  I can send them a new email message it will apear in their inbox and then it magically disappears a few minutes later. There are no rules running...any thoughts.   Thanks
0
Comment
Question by:HelpMePlease777
2 Comments
 
LVL 6

Expert Comment

by:c1nmo
ID: 36473996
Is it being pulled down into a local PST?
0
 
LVL 6

Accepted Solution

by:
emadallan earned 500 total points
ID: 36474420
If you are in the Inbox folder already, make sure your view is not set to “Unread Messages in This Folder” or that you have a filter applied to your view.
To change or reset your view use;

Outlook 2003
Change view; View-> Arrange By-> Current View-> Messages
Reset view; View-> Arrange By-> Custom…-> button Reset Current View
Outlook 2007
Change view; View-> Current View-> Messages
Reset view; View-> Current View-> Customize Current View…-> button Reset Current View
Outlook 2010
Change view; tab View-> button Change View-> Compact (and optionally set the Arrangement to Date)
Reset view; tab View-> button Reset View
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
how to add IIS SMTP to handle application/Scanner relays into office 365.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now