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User gets no mail in exchange

Posted on 2011-09-02
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Last Modified: 2012-05-18
I've got one user out of 50 that occasionally have problems recieving mail in there inbox.  I can send them a new email message it will apear in their inbox and then it magically disappears a few minutes later. There are no rules running...any thoughts.   Thanks
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Question by:HelpMePlease777
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2 Comments
 
LVL 6

Expert Comment

by:c1nmo
ID: 36473996
Is it being pulled down into a local PST?
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Accepted Solution

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emadallan earned 2000 total points
ID: 36474420
If you are in the Inbox folder already, make sure your view is not set to “Unread Messages in This Folder” or that you have a filter applied to your view.
To change or reset your view use;

Outlook 2003
Change view; View-> Arrange By-> Current View-> Messages
Reset view; View-> Arrange By-> Custom…-> button Reset Current View
Outlook 2007
Change view; View-> Current View-> Messages
Reset view; View-> Current View-> Customize Current View…-> button Reset Current View
Outlook 2010
Change view; tab View-> button Change View-> Compact (and optionally set the Arrangement to Date)
Reset view; tab View-> button Reset View
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