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Backup Exec 12.5 Scheduled Reports issue

Posted on 2011-09-02
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Last Modified: 2013-12-01
Hi Folks,

I recently setup a scheduled report within our backup system (running Symantec Backup Exec 12.5 on a Windows 2003 Server) to send out media set reports on a periodic basis so that I no longer have to manually scan in the bar code on each tape into a log for records purposes.  I have manually changed the Reports section within the options to use PDF as the primary display format.  The problem I am experiencing is that the scheduled report that runs is currently sending the report as an attachment in .xml format which is of no use to me.  When I run a one time report I receive it in PDF format as requested.  This problem has me a bit baffled so I figured I would try reaching out to the community here.

Thanks in advance!
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Question by:RyanMyers83
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8 Comments
 

Author Comment

by:RyanMyers83
ID: 36474028
I would like to add that I have checked through the Symantec forums prior to landing here but did not find a similar issue posted aside from the HTML/PDF issue with which I am already aware.  I have also found that when Symantec Backup Exec generates the reports it retains them in the "C:\Program Files\Common Files\Symantec Shared\SaveReports" directory.  I would be just as fine creating a script to copy those reports out of that directory and into another location on a periodic basis but of course the reports it has been generating when scheduled are of .xml format.  Any manual reports I generate are always in PDF form..
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Accepted Solution

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Rodney Barnhardt earned 2000 total points
ID: 36995282
If you read the administrator's guide, starting on page 600, an outline of various reports and configurations are given. The PDF option is only when printing the report. It also says "You can view a report in Backup Exed in a PDF or HTML format. You can also save and print reports in PDF, XML, HTML, Microsoft (XLS), and Comma Seperated Value(CSV) formats." Email notifications are HTML,XML, or Text only.  

In configuring custom reports (this is even from the 2010 administrator's guide) because I was curious if it had been added since 12.5:
"You can set Backup Exec to display all reports in either HTML or Adobe Portable
Document Format (PDF). The default setting is HTML. The format that you select
does not affect the format of the reports sent to users with the notification feature."

The ability to send a report as a PDF does not appear to have ever been an option. Only viewing and printing. The PDF option appears to be a manual process only.  
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Author Comment

by:RyanMyers83
ID: 36995356
rbarnhardt - Thank you for this unexpected follow up.  I assumed this question had been abandoned.  I have been manually running the reports since my original post.  Unfortunate that this cannot be automated.
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LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36995483
You can make enhancement suggestion on the following link: http://www.symantec.com/connect/backup-and-archiving/ideas

From my understanding, engineers look at this and those with a lot of "thumbs up" are considered.
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