?
Solved

Problem accessing files accross subnuets using UNC paths

Posted on 2011-09-02
7
Medium Priority
?
371 Views
Last Modified: 2012-05-12
We have a Win 2008 / 2003 AD network with a main office and five regional offices; each regional office is on a different subnet. All of our users are running Win XP. Everything was fine until a few weeks ago. Now when users in the regional offices try to access files in the home office (different subnets) via a UNC path the files do not open, no error just no response. The same UNC path works in the user and the file are on the same subnet. The only thing that has changes is that we rolled out SEP version 11 MP3, previously we were running SAV 10. We also released the latest round of MW security updates via WSUS. Any suggestion?
0
Comment
Question by:TimSharpe02118
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 

Author Comment

by:TimSharpe02118
ID: 36474336
I forgot to mention that if I maop a drive to the share it works fine, it's just the UNC path that is giving us a problem.
0
 
LVL 12

Expert Comment

by:FDiskWizard
ID: 36474410
first of all, can they reach the server? Tracert MyServer

Don't you use the same UNC path to map the drive with as you're trying to browse with?
Ex: \\server1\myshare

My first guess would be name resolution... Wins/DNS/hosts.
For troubleshooting, and eliminating name resolution, try it with the IP address instead of NAME.
ex: \\10.1.1.99\myshare

Also, try FQDN UNC path...
\\server1.my.local\share

These may point you to the root cause.
0
 

Author Comment

by:TimSharpe02118
ID: 36474659
FDiskWizzrd - Yes, they can run Tracert to the server. If I substitute the server name with the IP address I have the same problem.
0
Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

 
LVL 66

Expert Comment

by:johnb6767
ID: 36474734
start>run>cmd

reg query "HKLM\SYSTEM\CurrentControlSet\Control\NetworkProvider\Order" /s

Post the output please....
0
 

Accepted Solution

by:
TimSharpe02118 earned 0 total points
ID: 36475059
OK, I discovered the problem. It turns out the path and file name are too long. Thanks for all the imput.
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 36813378
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article demonstrates probably the easiest way to configure domain-wide tier isolation within Active Directory. If you do not know tier isolation read https://technet.microsoft.com/en-us/windows-server-docs/security/securing-privileged-access/s…
Here's a look at newsworthy articles and community happenings during the last month.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question