Blackberry enterprise

orkinos
orkinos used Ask the Experts™
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I have a problem blackberry.
Blackberry users cant get mails.

help pls? BES
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IT Professional
Commented:
Make sure they are registered in the server.

Author

Commented:
yes they are ,I know because BES was OK two days ago.
MikeIT Professional
Commented:
Then you might have corruption in the server.  Can you use a Backup file to restore to a time when you know it was working?

Author

Commented:
i tryed now i have error CompressEncrypt() failed - no encryption key or the key is not allowed

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