Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

error 0x0000007e when trying to install printer driver hp 2055

Posted on 2011-09-02
9
Medium Priority
?
1,595 Views
Last Modified: 2012-05-12
The printer is linked via USB to an XP Pro Machine and shared from there. When I try to link to the share from a windows 7 64 bit machine I get an error 0x0000007e. The W7 machine is in a workgroup not a homegroup. Any suggestions? I'd prefer not to use the network port on the printer.
0
Comment
Question by:edcros
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 9

Expert Comment

by:Tehzar
ID: 36474630
0
 

Author Comment

by:edcros
ID: 36474760
This does not happen when other computers share this printer on the XP machine which leads me to believe that the problem is not with the XP machine but in the interaction between an XP machine with a printer and a windows 7 64 bit machine that is trying to map the printer.  

the full error message is operation failed with error 0x0000007e
0
 
LVL 22

Expert Comment

by:senad
ID: 36476297
x64 machine needs appropriate drivers in order to function.
Usually,you are able,during the setup on the x86 machine (XP) to
provide additional drivers (for x64 systems).
That means you must provide these drivers.
You can either do it on the XP machine by adding appropriate x64 support drivers
to existing ones or on the W7 x64 (providing the actual setup media of the XP printer).
Use add network printer option...
Just make sure you have network connection unhindered between the machines.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 22

Expert Comment

by:senad
ID: 36593653
this is typical lack of x64 drivers.You cant print from a x64 machine on a x32 without appropriate drivers.
I believe I answered his Q. else do as you wish ....
0
 
LVL 5

Expert Comment

by:makana
ID: 36593732
There's gotta be something that could streamline two bit versions of Windows.
0
 
LVL 22

Expert Comment

by:senad
ID: 36593737
yes ... it's called 'drivers' ...   :-)
0
 

Accepted Solution

by:
edcros earned 0 total points
ID: 36597995
the fix is to bypass the usb share on the windows xp machine and go directly to the printer from the windows 7 machine via the ethernet connection. Not a fix but a workaround.
0
 

Author Closing Comment

by:edcros
ID: 36895800
simplest most straightforward solution.
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
While working, an annoying popup showing below will come and we cannot cancel or close it form the screen. The error message will come again and again.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question