Solved

error 0x0000007e when trying to install printer driver hp 2055

Posted on 2011-09-02
9
1,573 Views
Last Modified: 2012-05-12
The printer is linked via USB to an XP Pro Machine and shared from there. When I try to link to the share from a windows 7 64 bit machine I get an error 0x0000007e. The W7 machine is in a workgroup not a homegroup. Any suggestions? I'd prefer not to use the network port on the printer.
0
Comment
Question by:edcros
9 Comments
 
LVL 9

Expert Comment

by:Tehzar
ID: 36474630
0
 

Author Comment

by:edcros
ID: 36474760
This does not happen when other computers share this printer on the XP machine which leads me to believe that the problem is not with the XP machine but in the interaction between an XP machine with a printer and a windows 7 64 bit machine that is trying to map the printer.  

the full error message is operation failed with error 0x0000007e
0
 
LVL 22

Expert Comment

by:senad
ID: 36476297
x64 machine needs appropriate drivers in order to function.
Usually,you are able,during the setup on the x86 machine (XP) to
provide additional drivers (for x64 systems).
That means you must provide these drivers.
You can either do it on the XP machine by adding appropriate x64 support drivers
to existing ones or on the W7 x64 (providing the actual setup media of the XP printer).
Use add network printer option...
Just make sure you have network connection unhindered between the machines.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 22

Expert Comment

by:senad
ID: 36593653
this is typical lack of x64 drivers.You cant print from a x64 machine on a x32 without appropriate drivers.
I believe I answered his Q. else do as you wish ....
0
 
LVL 5

Expert Comment

by:makana
ID: 36593732
There's gotta be something that could streamline two bit versions of Windows.
0
 
LVL 22

Expert Comment

by:senad
ID: 36593737
yes ... it's called 'drivers' ...   :-)
0
 

Accepted Solution

by:
edcros earned 0 total points
ID: 36597995
the fix is to bypass the usb share on the windows xp machine and go directly to the printer from the windows 7 machine via the ethernet connection. Not a fix but a workaround.
0
 

Author Closing Comment

by:edcros
ID: 36895800
simplest most straightforward solution.
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now