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error 0x0000007e when trying to install printer driver hp 2055

Posted on 2011-09-02
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Last Modified: 2012-05-12
The printer is linked via USB to an XP Pro Machine and shared from there. When I try to link to the share from a windows 7 64 bit machine I get an error 0x0000007e. The W7 machine is in a workgroup not a homegroup. Any suggestions? I'd prefer not to use the network port on the printer.
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Question by:edcros
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9 Comments
 
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Expert Comment

by:Tehzar
ID: 36474630
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Author Comment

by:edcros
ID: 36474760
This does not happen when other computers share this printer on the XP machine which leads me to believe that the problem is not with the XP machine but in the interaction between an XP machine with a printer and a windows 7 64 bit machine that is trying to map the printer.  

the full error message is operation failed with error 0x0000007e
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LVL 22

Expert Comment

by:senad
ID: 36476297
x64 machine needs appropriate drivers in order to function.
Usually,you are able,during the setup on the x86 machine (XP) to
provide additional drivers (for x64 systems).
That means you must provide these drivers.
You can either do it on the XP machine by adding appropriate x64 support drivers
to existing ones or on the W7 x64 (providing the actual setup media of the XP printer).
Use add network printer option...
Just make sure you have network connection unhindered between the machines.
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LVL 22

Expert Comment

by:senad
ID: 36593653
this is typical lack of x64 drivers.You cant print from a x64 machine on a x32 without appropriate drivers.
I believe I answered his Q. else do as you wish ....
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Expert Comment

by:makana
ID: 36593732
There's gotta be something that could streamline two bit versions of Windows.
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LVL 22

Expert Comment

by:senad
ID: 36593737
yes ... it's called 'drivers' ...   :-)
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Accepted Solution

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edcros earned 0 total points
ID: 36597995
the fix is to bypass the usb share on the windows xp machine and go directly to the printer from the windows 7 machine via the ethernet connection. Not a fix but a workaround.
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Author Closing Comment

by:edcros
ID: 36895800
simplest most straightforward solution.
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