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W2K08 R2  Troubleshoot and Monitor a System Hung

Posted on 2011-09-02
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Last Modified: 2013-12-07
Hello,
Randomly  my Windows server 2008 R2  standard is not responding to normal command with mouse , keyboard. sometimes applications also and it's difficult for me to understand what the root cause of this issue .
Is there any tools that can monitor the server status and than collect dump or logs when the issue occurr means applications not responding or freezing?
Thanks
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Question by:prointech
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by:David Johnson, CD, MVP
ID: 36476906
hard drive activity will do it.  Normally on servers the background processes take priority over the desktop
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by:David Johnson, CD, MVP
ID: 36476916
as a test I did a deploy of windows 7 and added internet explorer 9 to the task list.. it did show up in the installed updates
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by:Gerwin Jansen, EE MVE
ID: 36477785
Have a look in the Eventlog (Application, System) and determine if anything special is logged during the times that you have the issue. Agree with ve3ofa: it's a server that gives priority to background processes.
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Author Comment

by:prointech
ID: 36477797
Hello ,
my question it's all about tools...
Question is :
Is there any TOOLS  that can monitor the server status and than collect dump or logs when the issue occurr means applications not responding or freezing?

Thanks
0
 
LVL 80

Expert Comment

by:David Johnson, CD, MVP
ID: 36478988
If the computer is frozen then how can it collect anything? You could collect performance monitor logs and after it happens go into the logs and then see what had happened. but the collection of the logs creates more server overhead and disk activity. All you can do is collect the information wait for the event in question to happen and then go back and investigate. Perfmon is a built in tool. Same with the event viewers that are also built in.
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Accepted Solution

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prointech earned 0 total points
ID: 36479014
If the system is not responding means that is in hung . Hung are 2 only:
>hard hung go to oem or hw vendor kernel level  drivers
>soft hung by collect a full memory dump and analyze



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Author Closing Comment

by:prointech
ID: 36585499
If the system is not responding means that is in hung . Hung are 2 only:
>hard hung go to oem or hw vendor kernel level  drivers
>soft hung by collect a full memory dump and analyze
0

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