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backup exec - trying to restore data onto a different server unsuccessful

Posted on 2011-09-02
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Last Modified: 2012-05-12
We are testing out a disaster recovery setup and are having issues restoring the data from the production server to the disaster recovery (DR) server. Our production server running as a domain server backs up each night to USB hard drives. I have another server (our DR server)  that is set up but only as a workgroup server and is not connected to any network.

This is the process that we have so far;
taking the external USB hard drive and connecting it to the DR server
created a backup to disk folder and pointed it to X:\Veritas\B2D folder.
Right click on the new folder definition and click on Inventory
Once the media shows up on the right side, I select all the media and right click and select Catalog media

At this point everything appears to work except that when I go in to the restore, I can only see small parts of the data that was actually backed up. This is where I have stopped and can’t figure out how to proceed. I’ve checked my backups on the production server and they are complete and to confirm this, I have restored data into a temp folder.

What am I doing wrong here?
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Question by:johnbowden
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9 Comments
 
LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36475501
Are you doing full or incremental backups?
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Author Comment

by:johnbowden
ID: 36475976
full
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LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36489542
When you say you can only see "small parts", can you clarify? Do you mean all the folders are there, but only a few files, etc.
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 

Author Comment

by:johnbowden
ID: 36491816
I can see some folders but 75% of them are missing from the list. Very strange
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LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36495127
What happens if you try to do a restore to the original server? Is all of the data there?
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Author Comment

by:johnbowden
ID: 36568608
we can restore without issues to the original server
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LVL 32

Expert Comment

by:Rodney Barnhardt
ID: 36568653
Are you swapping external drives around? If so, this can cause problems unless you have the B2D folders (drives) specifically configured.

http://www.symantec.com/docs/TECH38839 



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Accepted Solution

by:
johnbowden earned 0 total points
ID: 36911030
I was able to resolve this myself. It was a combination of passwords and locations of the data to pull from the external disk backup
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Author Closing Comment

by:johnbowden
ID: 36975450
resolved myself
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