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Exchange 2007 problems with calendar updates

Posted on 2011-09-02
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Hi,

We have 3 offices (one in Europe, one in the east coast, and one in the west coast).  Each of the offices has its own Exchange server database (so that mailboxes for the different staff members are stored in the Exchange DB in that particular office's server/site). We have an Exchange 2010 server in our west coast office, and Exchange 2007 at the European and East coast offices.  
The problem we are seeing is that staff members in the east coast will set up appointments that make into the calendars of the staff members (invitees) out there no problem but if there is a change to the meeting time, the meetings are not getting updated on the invittees calendars leading to a lot of confusion.  Users also log into their accounts via the web client and the meetings do not have the updated time in there either...
Another problem is that if the invitee tries to delete the incorrect meeting from their calendar (so to not get confused), they get an error stating that they can't delete it because they are not the organizers of the meeting...
This is stomping me because the staff members are all in the same site so it is not a problem with inter-site synching...
Also, I see no errors in the server logs that relate to this.
Has anyone experienced this?  Does anyone have any tips or suggestions on how to fix it???  Any help is much appreciated!

Thanks in advance,

Allie
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Question by:TSAdmin8
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Expert Comment

by:e_aravind
ID: 36477461
they get an error stating that they can't delete it because they are not the organizers of the meeting...

==> so this means that the attendees are getting prompted to Organizers?
2563324      Current issues with Microsoft Exchange ActiveSync and Third Party Devices
http://support.microsoft.com/default.aspx?scid=kb;EN-US;2563324

refer:
Issue 1.2 - Attendee becomes meeting organizer

When you synchronize your iOS or Android device by using Exchange ActiveSync on an Exchange Server 2007 mailbox, you may unexpectedly become the organizer for a meeting that you were invited to. This does not change the meeting for all attendees.


Solution
This can occur if you change the reminder for a single occurrence of a recurring meeting on an iOS or Android device. There may be other property changes to meeting items that may result in the same symptom.

This issue is resolved in Rollup Update 4 for Exchange Server 2007 Service Pack 3
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Author Comment

by:TSAdmin8
ID: 36490247
Hi!  I will apply the rollup tonight and will let you know!

Thanks,

Allie
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Author Comment

by:TSAdmin8
ID: 36507263
Rollup did not fix the problem :-(  Any other suggestions?

Thanks,

Allie

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Accepted Solution

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TSAdmin8 earned 0 total points
ID: 39525154
We consolidated all of the email accounts so this is no longer a problem.  I think that the replication timing was the problem.
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Author Closing Comment

by:TSAdmin8
ID: 39535876
Fixed on my end.
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