Blackberry encription

i have a error from blackberry enterprise when i send de email message.

30000] (09/02 21:45:26.056):{0xCE8} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher BES1 (Application Event Log on BES1) | 09/02/2011 21:45:23  (AFFF5081) -> {SURNAME, NAME} CompressEncrypt() failed - no encryption key or the key is not allowed

pls help ?
orkinosAsked:
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Rob KnightConsultantCommented:
Hi,

Try re-generating the encryption key on the handheld:

Options, Security Options, Information, BlackBerry button, Regenerate Encryption Key.

Regards,


RobMobility.
0
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