Solved

Blackberry encription

Posted on 2011-09-02
1
1,374 Views
Last Modified: 2012-05-12
i have a error from blackberry enterprise when i send de email message.

30000] (09/02 21:45:26.056):{0xCE8} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher BES1 (Application Event Log on BES1) | 09/02/2011 21:45:23  (AFFF5081) -> {SURNAME, NAME} CompressEncrypt() failed - no encryption key or the key is not allowed

pls help ?
0
Comment
Question by:orkinos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 25

Accepted Solution

by:
RobMobility earned 500 total points
ID: 36489442
Hi,

Try re-generating the encryption key on the handheld:

Options, Security Options, Information, BlackBerry button, Regenerate Encryption Key.

Regards,


RobMobility.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help those of you having problems with the Nextel Blackberry 8350i.  Recent Software updates cause the problems issues described below, and this article will help you revert back to the older software. As we know, Nextel has alw…
Last night I received a weird phone call, from a number I didn’t recognized.  I answered it and no one responded back so I hung up.   Didn’t look at my phone until my husband said “Your phone is doing something weird”.   I had what I’ll consider the…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

622 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question