Blackberry encription

Posted on 2011-09-02
Medium Priority
Last Modified: 2012-05-12
i have a error from blackberry enterprise when i send de email message.

30000] (09/02 21:45:26.056):{0xCE8} [Alarm::ActivateAlarm] Queuing alarm: <N/A> | BlackBerry Dispatcher BES1 (Application Event Log on BES1) | 09/02/2011 21:45:23  (AFFF5081) -> {SURNAME, NAME} CompressEncrypt() failed - no encryption key or the key is not allowed

pls help ?
Question by:orkinos
1 Comment
LVL 26

Accepted Solution

Rob Knight earned 2000 total points
ID: 36489442

Try re-generating the encryption key on the handheld:

Options, Security Options, Information, BlackBerry button, Regenerate Encryption Key.



Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

When a user’s mailbox is first created and his Blackberry account enabled how do we provision the device and what happens in the background? Stage 1 – Activation The user of the BlackBerry device types the email address and activation password i…
Last night I received a weird phone call, from a number I didn’t recognized.  I answered it and no one responded back so I hung up.   Didn’t look at my phone until my husband said “Your phone is doing something weird”.   I had what I’ll consider the…
Watch the video to know how one can repair corrupt Exchange OST file effortlessly and convert OST emails to MS Outlook PST file format by using Kernel for OST to PST converter tool. It can convert OST to MSG, MBOX, EML to access them. It can migrate…
Watch the video of Kernel Migrator for SharePoint, which demonstrate the process easily of migration from SharePoint to SharePoint, OneDrive for Business & Google Drive servers, Public Folder to SharePoint, File Server to SharePoint. The tool has va…

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question