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XP PRO: Lost user shortcuts

Posted on 2011-09-02
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Last Modified: 2013-11-05
A user on our network lost his shortcuts to files on networked drives on his desktop. It is not in recycle bin or anywhere on hard drive that I can find. I thought maybe it was a corrupt profile but see nothing on any user profiles . . It is owner of company so he doesnt want to spend the time to recreate them. It all started when his machine froze up and he hit power button to restart machine. Any clues....
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Question by:cebu1014
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6 Comments
 
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JohnGrunwell earned 200 total points
ID: 36475705
did ya try a restore to an earlier date?
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by:cebu1014
ID: 36475803
Restore do anything regarding shortcuts?
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by:JohnGrunwell
JohnGrunwell earned 200 total points
ID: 36475869
Most of the time not but its worth a try.
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LVL 66

Assisted Solution

by:johnb6767
johnb6767 earned 100 total points
ID: 36475940
Exactly what was lost?  Mapped Drive shortcuts? UNC Shortcuts? What about favorites/docs etc?

Any chance he is in a NEW profile, indicated by Docs and Settings\USERID.COMPUTERNAME (a second profile folder appended with the computername/domain name?)
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LVL 16

Assisted Solution

by:sjklein42
sjklein42 earned 100 total points
ID: 36476553
Have him search the entire hard drive (C) for the name of some (any) shortcut he used to have on the desktop.  If they are out there, this will find them.
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Assisted Solution

by:nat_nz
nat_nz earned 100 total points
ID: 36501077
go system properties, advanced, user profiles,

you may find the old profile backed up in there..copy it out to another location and open the desktop folder
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