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Server Agents service

Posted on 2011-09-02
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Last Modified: 2013-11-06
Hi team,

I getting this kind of error "The Server Agents service encountered a fatal error. The service is terminating. The data contains the error code" captured in event viewer. Event ID 399 Event source: Server Agents
os: windows server 2003 Enterprise Edition

Please advice how to rectify this issue
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Question by:Doodad Boy
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LVL 22

Expert Comment

by:65td
ID: 36491927
Is the HW HP?
Are the HP agents up to date?

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Author Comment

by:Doodad Boy
ID: 36496094
Hi 65td, yes this is HP hardware, and i found few of the HP agents services failed to start ... such as hp storage agent and server
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65td earned 2000 total points
ID: 36496225
Is SNMP enabled on the the server?

One could review the cpqsetup.log under C:\cpqsystem\log folder.
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LVL 22

Expert Comment

by:65td
ID: 36511270
What G version is the server?
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Author Comment

by:Doodad Boy
ID: 36578075
Hi,

It is ProLiant BL460c G6
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Author Comment

by:Doodad Boy
ID: 36578102
Dear All,

Issue resolved after update the software
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