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Server Agents service

Posted on 2011-09-02
Medium Priority
Last Modified: 2013-11-06
Hi team,

I getting this kind of error "The Server Agents service encountered a fatal error. The service is terminating. The data contains the error code" captured in event viewer. Event ID 399 Event source: Server Agents
os: windows server 2003 Enterprise Edition

Please advice how to rectify this issue
Question by:Doodad Boy
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LVL 22

Expert Comment

ID: 36491927
Is the HW HP?
Are the HP agents up to date?


Author Comment

by:Doodad Boy
ID: 36496094
Hi 65td, yes this is HP hardware, and i found few of the HP agents services failed to start ... such as hp storage agent and server
LVL 22

Accepted Solution

65td earned 2000 total points
ID: 36496225
Is SNMP enabled on the the server?

One could review the cpqsetup.log under C:\cpqsystem\log folder.
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LVL 22

Expert Comment

ID: 36511270
What G version is the server?

Author Comment

by:Doodad Boy
ID: 36578075

It is ProLiant BL460c G6

Author Comment

by:Doodad Boy
ID: 36578102
Dear All,

Issue resolved after update the software

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