Solved

Scanning showing fuzzy

Posted on 2011-09-02
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Last Modified: 2012-08-13
Hi,

Got a multifunction which is acting a little weird. When scanning from ADF to computer, the first page scans fine but the second turns out unreadable. See attached. The second page says PAGE 2.

Firmware, drivers and scanning software has been updated to the latest version.

any idea? 1.pdf
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Question by:Talds_Alouds
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Expert Comment

by:Dave Baldwin
ID: 36476864
That isn't fuzzy, it's a bad scan.
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Author Comment

by:Talds_Alouds
ID: 36476867
Well I'm aware of that but that's just how I described it. It does it every time though...
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Dave Baldwin earned 500 total points
ID: 36476891
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Author Closing Comment

by:Talds_Alouds
ID: 36493019
Thought I accepted this as answered already. Anywho - solution worked perfectly. Odd that HP hasn't addressed the problem in a new build/patch.

Thanks!
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LVL 82

Expert Comment

by:Dave Baldwin
ID: 36493128
You're welcome.  HP and other companies don't go back fix anything they consider 'obselete'.  And 'obselete' comes  quicker and quicker these days.
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