Need help cleaning a system of Malware/Virus/Bad things
Posted on 2011-09-03
Been working on a friends computer for awhile now. Its running Windows XP Home. It had/has multiple infections of various types. Ran Malwarebytes and installed Norton Security, both of which found multiple items and cleaned them. Also ran Microsoft Malicious Software Removal tool. I am at the point that the scanners are coming back as clean, but there is still somthing left or there is damage to XP that needs to be fixed. I just found a way back into safe mode, which I was blocked out until I found a post that had a registry file to use to get into it. Running Malwarebytes full scan again at the moment. I believe the Administrator account was also disabled, and I still need a way to fix that.
I realize I need to probably post a Hijackthis log or somthing for you all to look at. Will do in a few hours after I sleep a bit and the MB scan finishes. Until then, any general suggestions to start with at this point.
Of course all help will be greatly appriciated.