A mailbox User, User A, has custom delivery limits of 20480KB (20MB)for both sending an receiving message sizes.
The exchange organisation has 7168KB (7MB)as the default for sending and receiving in Global Settings, Message delivery.
User A sends a mail message of 9MB to another User outside the exchange organization. He receives the NDR below:
From: System Administrator
Sent: Saturday, September 03, 2011 9:04 AM
To: User A
Subject: Undeliverable: Email Subject
Your message did not reach some or all of the intended recipients.
Subject: Email Subject
Sent: 03-Sep-11 9:03 AM
The following recipient(s) cannot be reached:
firstname.lastname@example.org on 03-Sep-11 9:03 AM
This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.
1, Why cant User A send a 9MB email to email@example.com given the custom delivery settings in place for User A?
2, How do we configure exchange 2003 SP2 to allow User A to send the mail to firstname.lastname@example.org without increasing the defaults in the global settings message delivery?