Solved

printer set up

Posted on 2011-09-03
2
397 Views
Last Modified: 2012-05-12
Hi all    
               
Ricoh 1224c MPF

I have a mfp that doesn't scan its that there is a problem with the smtp or dns
The printer is on a local network not a domain.

If it is the dns what do i put there?
and if it is the smtp what do i put there?

Thanks Davy
0
Comment
Question by:davy999
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 6

Accepted Solution

by:
jgibbar earned 250 total points
ID: 36478715
If you are hosting your SMTP Server internally, then your DNS address should be one on your Local Area Network. You can rule out your DNS Settings by putting in the IP address of your SMTP Server with the appropriate settings. If this still does not work, there could a problem with your SMTP Server.
0
 
LVL 16

Assisted Solution

by:Nenad Rajsic
Nenad Rajsic earned 250 total points
ID: 36478789
dns address is the address of your router (default gateway). That is if you don't have any other DNS
servers on your network.

smtp address. I presume you don't have an smtp server on your network? You could use mail.yourdomain.com with username/pass option and that should work

i don't know about your particular printer but most network printers/scanners can scan to a network share. that is something to think about and it's much more convenient than emailing every single scan
0

Featured Post

Guide to Performance: Optimization & Monitoring

Nowadays, monitoring is a mixture of tools, systems, and codes—making it a very complex process. And with this complexity, comes variables for failure. Get DZone’s new Guide to Performance to learn how to proactively find these variables and solve them before a disruption occurs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…

737 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question