Need an expert's opinion.
Customer ask me if I could help get his server to boot.
He gave me two Windows setup disks that came with his server. One is for 32 bit OS and the other is for a 64 bit OS.
How can I tell which OS version he has installed. I checked the BIOS but, as I figured, nothing there.
I did read an earlier similar EE question/solution regarding the crcdisk.sys issue but my question is different in that I am trying to figure out the OS version running on this box so I can attempt a Repair.
During boot, the Microsoft progress bar comes up on the black screen but never completes the boot process after an hour or so. So I forced shut down and restarted in Safe Mode. Drivers start loading but stop at the crcdisk.sys file.
I want to run the Repair feature but not sure which disk to use. I am afraid that if I use the wrong disk I might make matters worse.
Does it matter which version I use to run just the repair option?
Appreciate your suggestions.