• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 510
  • Last Modified:

New game causing computer to freeze when paused

I recently purchased Dues Ex Human Revolution and the game run perfectly fine except that when i pause it it freezes. Then i have to go to task manager and close it out. I have never had this problem with any other game, i don't understand.
0
Josef Al-Chacar
Asked:
Josef Al-Chacar
  • 6
  • 4
  • 2
  • +2
1 Solution
 
Muhammad Ahmad ImranDatabase DeveloperCommented:
better you contact game vendors (check their site for any update)
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:
The game just came out would it have updates this early?? Sorry I'm not a hard core computer gamer. Would this website be the game's website?
0
 
☠ MASQ ☠Commented:
It's not such a bad suggestion - Deus Ex:HR has already been patched since release (August 25th Patch now on the Eidos site)

Here's a summary of current in game issues
http://forums.eidosgames.com/showthread.php?t=119698

Start with the basics - make sure you have all the updated drivers for your hardware and latest DirectX versions.
Are you playing through Steam?

0
Cloud Class® Course: MCSA MCSE Windows Server 2012

This course teaches how to install and configure Windows Server 2012 R2.  It is the first step on your path to becoming a Microsoft Certified Solutions Expert (MCSE).

 
ded9Commented:
Increase the virtual memory and then check.

Can also try clean boot.

Put the computer in clean boot and then try to play the game

Clean boot process

Start-type - msconfig- click on startup tab- click disable all...then click services tab- put a check on hide all microsoft services ...and then click disable all....click ok and then restart the computer in normal mode.

If everything works fine in clean boot then enable five startup items and services at a time to find the faulty software.


Ded9
0
 
Aaron TomoskySD-WAN SimplifiedCommented:
Newest video drivers are a must. Run gpu-z and see if you are running out of video memory. Does turning any of the graphics settings down affect anything?
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:
My video drivers are up to date.
 My Virtual memory is pretty good.
 I'mGoing to update the drivers then try then clean boot I'd that doesn't work.
0
 
☠ MASQ ☠Commented:
Don't forget the DirectX Distributable.  Deus Ex supports both DX11 and 9.0c but the 9.0 components won't automatically be present on a conventional Windows 7 install.  If for some reason DX11 isn't fully supported on your setup you'll need the full 9.0c package.

Does the crash happen depending on how long the game is paused or does it happen every time?
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:
It happens every time but sometimes it takes like ten seconds.
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:
The game didn't work at all with the Clean Boot
0
 
ded9Commented:
Come out of clean boot and try new user account.


Ded9
0
 
☠ MASQ ☠Commented:
Put everything back on in MSCONFIG

If you've got the full DX install done try turning off anti-aliasing in your graphics. Gameplay quality will go down but if the freezing stops it will help pinpoint the problem.

Can you give us some detail about your hardware? Especially motherboard, graphics and sound cards.
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:
Ded9: Thats a good idea. Ill give that a try

Masquerade:
Processor, AMD Phenom II X6 1090 3.21 Ghz
RAM, 8 GB DDR3
Video Card NVIDIA GEFORCE GT 430
Mother Board:M4A78T-E
The sound card is built into the motherboard
0
 
Josef Al-ChacarSystems AdministratorAuthor Commented:

Masquerade:I did what you said with direct X and the problem stopped. The game looks like crap but it doesn't freeze so i guess that's a plus
0
 
☠ MASQ ☠Commented:
Now you've got DX fixed you should be able to reload graphics drivers and start playing with the settings to improve performance.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: Ruby Fundamentals

This course will introduce you to Ruby, as well as teach you about classes, methods, variables, data structures, loops, enumerable methods, and finishing touches.

  • 6
  • 4
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now