Windows Media Player error

How can I correct this (see attached) - I have the same OS (Windows 7) on three computers - only one computer displays this error message when I play a video - thanks.
dpsmithers.pdf
dpsmithersAsked:
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Gaurav SinghConnect With a Mentor Solution ArchitectCommented:
Please let us know what is the format of the video???
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dpsmithersAuthor Commented:
The video is on a web site - probably rendered by Camtasia software - does that help at all?
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FeebleminderConnect With a Mentor Commented:
What is the website where the video is located?
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dpsmithersAuthor Commented:
I give up on this question - thanks for trying -
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