troubleshooting Question

Microsoft Outlook pst file corrupted. What do I do?

Avatar of Richard Christensen
Richard Christensen asked on
Apple SoftwareOutlook
5 Comments1 Solution619 ViewsLast Modified:

My Outlook file has been corrupted in some way. I was not able to delete messages or to even see messages back beyond a certain date in my inbox. I worked with Sympatico tech support and they could not correct the issue so they simply created  a new inbox that is working; however, the old inbox and all its associated folders is still there but I can’t do anything with it. In addition I am not able to archive files. Further I cannot use the calendar function which I used to use extensively. I get an error message identifying the Outlook.pst file with the direction to use the Inbox repair tool Scanpst.exe; however I have tried it twice and it hasn’t worked
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