?
Solved

Microsoft Outlook pst file corrupted.  What do I do?

Posted on 2011-09-03
5
Medium Priority
?
539 Views
Last Modified: 2012-05-12

My Outlook file has been corrupted in some way. I was not able to delete messages or to even see messages back beyond a certain date in my inbox. I worked with Sympatico tech support and they could not correct the issue so they simply created  a new inbox that is working; however, the old inbox and all its associated folders is still there but I can’t do anything with it. In addition I am not able to archive files. Further I cannot use the calendar function which I used to use extensively. I get an error message identifying the Outlook.pst file with the direction to use the Inbox repair tool Scanpst.exe; however I have tried it twice and it hasn’t worked
0
Comment
Question by:capreol
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 36478838
What version of outlook? How large is your pst?
0
 

Author Comment

by:capreol
ID: 36478869
Outlook is the version that comes with OFFICE 2007.  I am not sure how large the
pst file is?
0
 
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 36478885
07 has a 20gb pst size limit. Are you near that? Find your pst file and properties it
0
 
LVL 8

Accepted Solution

by:
chcw earned 1000 total points
ID: 36478994
You can use an Outlook PST file recovery tool to recover your emails in the original corrupt PST file, then copy the recovered contents to your new PST file.

There are a couple of Outlook PST file recovery tools, at

http://www.datanumen.com/aor/compare.htm

Most of the provide a free demo so you can try and see if it works for your PST file.
0
 
LVL 2

Assisted Solution

by:rosen01
rosen01 earned 1000 total points
ID: 36482624
0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question