Solved

Inspiron 1525 Vista stuck at Welcome screen

Posted on 2011-09-03
12
644 Views
Last Modified: 2012-05-12
My Inspiron 1525 Vista laptop is getting stuck at the Welcome screen after logging in.  I need help in solving/diagnosing the problem.  I have run the on-board repair utility without success.  Attempts to start in Safe Mode end up at the same place.
0
Comment
Question by:tjvetter
  • 6
  • 6
12 Comments
 
LVL 92

Accepted Solution

by:
nobus earned 500 total points
ID: 36479716
did the repair run and finish correct?  no messages?
it was this you ran :   http://www.bleepingcomputer.com/tutorials/tutorial148.html      repair Vista
0
 

Author Comment

by:tjvetter
ID: 36480219
Thanks.  No, I can't find the CD that came with the machine.  I ran a repair selected on startup after pressing F12.

I have now run chkdsk /r  /f  multiple times from UBCD disk.  Still getting errors.
0
 

Author Comment

by:tjvetter
ID: 36480254
chkdsk /f reports repeatedly in stage 2:  "Deleting index entry recdisc.exe.mui in index $130 of file 1908," and ""Deleting index entry WSDMon.dll.mui in index $130 of file 1908."

0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 
LVL 92

Expert Comment

by:nobus
ID: 36480264
i fear you'll need the cd..
you  can find them here :  http://systemdiscs.com/
0
 

Author Comment

by:tjvetter
ID: 36480267
chkdsk /f reports repeatedly in stage 2:  "Deleting index entry recdisc.exe.mui in index $130 of file 1908," and ""Deleting index entry WSDMon.dll.mui in index $130 of file 1908."

0
 
LVL 92

Expert Comment

by:nobus
ID: 36480281
i fear you'll need the cd..
you  can find them here :  http://systemdiscs.com/
0
 

Author Comment

by:tjvetter
ID: 36480626
Hey Nobus -- I think I did access the Vista recovery tools and that they are stored on an image in the D: drive installed by Dell.  Anyways, I think the chkdsk from UBCD fixed whatever was wrong on the system files or hdd.  Thanks for your earnest attention to this problem, as always.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36480839
>>  chkdsk from UBCD fixed whatever was wrong on the system files or hdd  <<  i do hope so for you, but i fear it won't be the case, since you posted : "I have now run chkdsk /r  /f  multiple times from UBCD disk.  Still getting errors"

in a case when i suspect the disk, here's what i do :
-run a disk diag (like from UBCD) to know it's status (long test for surface scan)
-if that is ok, you can run chkdsk, but if it continues to report errors, i would also run hddregenerator : http://www.dposoft.net/hdd.html      
-if the disk is not suspect, a system restore to an earlier date can help also
0
 

Author Comment

by:tjvetter
ID: 36481066
Thanks.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36482542
and of course -if you keep having errors, you can :
do a fresh install, or replace the disk
0
 

Author Comment

by:tjvetter
ID: 36483430
I ran Seatools for DOS on the Seagate drive in the Inspiron.  It found some errors and offered to repaiir.  I elected to allow it to do so.  Afterwards, I ran it again with the "long" test and it passed.  I will run the Windows disk check utility to see how it fares.  I will also start backing up the drive.
0
 
LVL 92

Expert Comment

by:nobus
ID: 36483471
good idea, and tx for feedback
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question