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Program will not run with Symantec Endpoint Security AV installed

Posted on 2011-09-04
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Last Modified: 2013-12-09
After a number of attempts to resolve the failure of a Clarion written program to launch from various workstations, we have found that the culprit was the installation of Symantec Endpoint Security AV Suite Clients. After complete removal of the AV software from one workstation in particular, the program has launched multiple times with no problems, error messages, inability to find the .exe file, or report the inability to find any of the 10 or so c6*.dll files. The Symantec AV Suite clearly does not like Clarion files. I will continue to remove all installed Symantec AV Clients and monitor the Clarion Program. The server is new with Windows 2008 R2 x64 running on VMWare.
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Question by:robert145
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5 Comments
 
LVL 38

Expert Comment

by:younghv
ID: 36480481
robert145,
Unfortunately, you have joined the very large club of those impacted by Symantec products that interfere with basic functions.

Are you looking for replacement recommendations for AV/security solutions?
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Author Comment

by:robert145
ID: 36480489
I know none are perfect but I was thinking about AVG or even MS Solutions.
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LVL 38

Accepted Solution

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younghv earned 250 total points
ID: 36480504
"I know none are perfect..." - you sure have that right!

I really like the combination of MSE (MS Endpoint for more than 10 systems) and Malwarebytes for Enterprise.

Both applications are much more compliant with the basic Windows OS and applications and will not interfere with the basic function of work station or server programs.

I wrote an EE Article about the basic setup I use: MALWARE - "An Ounce of Prevention..."

The link for MS Endpoint is here:
http://www.microsoft.com/en-us/server-cloud/forefront/endpoint-protection.aspx
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Author Comment

by:robert145
ID: 36481894
i agree, the combo of MS Essentials or even AVG & Malwarebytes has performed well.
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Author Closing Comment

by:robert145
ID: 36481895
makes sense
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