Solved

Microsoft Window network: FREEZING

Posted on 2011-09-04
2
343 Views
Last Modified: 2012-05-12
Hi,

1) This is in the Enterprise Network environment (around 80 % are windows environment) (and the rests are Linux, unix and few macintosh)

2) a month ago, The network was freezed ...
- Nobody could not login anymore to the network (when they tried to login to their XP workstation......It seems it is logging in ....but all the icons disappeared ...and they totally could not login at all ......waited for more than 30 minutes were still the same ...etc
- But whoever has been logging in are OK; they can still do their jobs (normal only slower activities)

3) The consultant checked the File server
- Right-click My computer > select Manage ....then go to the Sharing ...
- It was seen that only one person at that time used around 300 files ....
- The consultant rebooted the file server, and everything back to normal again

4) My questions:
First: What does the CAUSE of this problem?
Second: Could the company UPGRADE something to avoid this situation? (It is "scarry"; one person could let an enterprise network "freezing" like this)
Third: Should the company do ROUTINE (maybe once a week) maintenance to avoid this situation? If yes: What is it?

5) Thanks

tjie
0
Comment
Question by:tjie
2 Comments
 
LVL 11

Accepted Solution

by:
Jon Winterburn earned 500 total points
ID: 36480975
One person accessing 300 files on the share?!  That would immediately ring alarm bells for me, and my first port of call would be to locate that user, physically disconnect them from the network and analyse what they were accessing and why.  Reason being, this would make me think of a virus infection.  Same thing for the network freezing - no decent network should completely freeze like that, even when in busy operational use.  Sounds like it was bogged down with too much data flowing through it - much more than just an enterprise using it day-to-day.  Again, I would be very suspicious.  Do you run anti-virus software on all clients and servers?  You could also use packet sniffing software like WireShark to see what traffic is traversing the network.
0
 

Author Closing Comment

by:tjie
ID: 36486040
The recommendation partly solves the problem
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
An article on effective troubleshooting
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question