MS SBS2011 Server Rebooting Problem

Chris Ripoll
Chris Ripoll used Ask the Experts™
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At the final stages of migrating from SBS 2003 to SBS 2011. Server is rock solid until I run a robocopy job that copies the data from old server to new server. Nothing complicated. Process starts then at some stage (varies), error message pops up "You are about to be logged off. Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

Any ideas on what to look for... Have applied almost every patch I could find reference to to no avail.

Chris
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Have you run the SBS BPAanalyzer?
Chris RipollMaster of None

Author

Commented:
I have and it showed no problems at all.

I have just installed server 2008 R2 SP1 which I thought was already installed but the server may have re-booted before it installed it.

I'll try again to see if that has fixed it.
Chris RipollMaster of None

Author

Commented:
No difference at all. Tried to copy some data from USB drive to local disks and server gave same error and restarted.

Also tried to uninstall an application and it did it again.

I am at a loss.
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Cris HannaSr IT Support Engineer

Commented:
Are both servers still in place?  Which server is logging off?
Anything in the event viewer?

Also why don't you disable the sutorestart in the Startup and Recovery tab and when it crashes write down the BSOD info and post.
Chris RipollMaster of None

Author

Commented:
Hi all,

The server that is rebooting is the new IBM server. Old server is now de-commissioned but it has done this since day one. Autostart is disabled. No BSOD at all. Its like a clean restart. Nothing in the events that points to anything.

Going to isolate memory tonight...
Cris HannaSr IT Support Engineer

Commented:
A customer of mine with a Dell just had to replace both memory sticks out of the blue...but I suspect this is where the solution is
Chris RipollMaster of None

Author

Commented:
Sorry for the delay.
Ran MS Memory test with full memory loaded and no errors. Removed additional memory (4Gb Std, Added 3 x 4Gb) and booted server on 4Gb. attempted copy and same problem except we got a BSOD.

KERNEL_DATA_INPAGE_ERROR
Stop: 0x7A

Did the same thing with another memory module and got the same result with the addition of more detail in the BSOD.
srv.sys

RAID GUI is reporting no problems at all. Controller is patched with latest firmware as are the drives.
I'm stummped..
Cris HannaSr IT Support Engineer

Commented:
I'd suggesting looking here and see if it helps
http://www.osronline.com/ddkx/ddtools/bccodes_2vjb.htm
Sounds like a bad disk.

Are these SAS or SATA disks?
What version of RAID?
Chris RipollMaster of None

Author

Commented:
All IBM SAS drives. 2x Raid 1 sets &1 Raid 5 set. M1015 controller.
Master of None
Commented:
Hi all,

The problem has since been resolved. The problem turned out to be none of the above. It turns out that the problem is a driver version problem. I had to roll back to an earlier driver and the system worked 100%. This affects the following combination;
Windows server 2008 & 2008 R2 all flavours with M 1015 RAID Controller & 4.35 drivers.

Need to use 4.32a driver or above 4.35 (If updated)

Moderator: This can now be closed but usefull info for now. You may distribute points at your discretion.
Chris RipollMaster of None

Author

Commented:
Issue was eventually resolved after I queried support.

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