troubleshooting Question

Windows 7 Blue Screen of Death minidump analysis request

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zovothFlag for United States of America asked on
Microsoft Legacy OSWindows 7
9 Comments1 Solution1009 ViewsLast Modified:
Greetings wise wizards of EE:

I'm helping a friend with a Dell Inspiron laptop with an Intel Core i3 processor and 4 GB of RAM, running Windows 7 Home 64 bit. Her machine recently produced a BLACK screen of death, of which she did not write down the specifics, though based on her description, it sounded like a typical Windows Stop Error Blue Screen of Death.

It did produce a minidump file, which I attach below, and I am hopeful that one of you fine wizards can analyze it to help determine the exact cause. Her machine is also fairly sluggish, and only recently so.

Any help would be greatly appreciated. Many thanks in advance,

Zovoth 090211-14788-01.dmp
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