Gmail 2 step verification

I've started using Gmail 2 step verification.  It works fine from home and also from the office (the latter being the case only if I use Internet explorer).

If I use the latest version of Firefox, I keep getting asked to enter my Google Authenticator password which I obtain from my iPhone app.  The problem is, even though I typing it in correctly, it keeps looping or throws me back to the login screen.

I am based in London but work for a Spanish company where my connection (possibly) goes via Madrid.  I know that the gmail authenticator codes are calculated I believe on location and time, but I cant understand why it works only on IE in the office and not Firefox.  Any suggestions?

Also, to make matters worse, when I try and use any of the other Gmail verification techniques, it wants to use my backup phone to send a text msg to, which is my wife's phone.  I dont understand why it doesnt want to use MY main phone.

Thx.
abdb469Asked:
Who is Participating?
 
abdb469Author Commented:
thx will try that this week.
0
 
James MurrellProduct SpecialistCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.