Link to home
Start Free TrialLog in
Avatar of abdb469
abdb469Flag for United Kingdom of Great Britain and Northern Ireland

asked on

Gmail 2 step verification

I've started using Gmail 2 step verification.  It works fine from home and also from the office (the latter being the case only if I use Internet explorer).

If I use the latest version of Firefox, I keep getting asked to enter my Google Authenticator password which I obtain from my iPhone app.  The problem is, even though I typing it in correctly, it keeps looping or throws me back to the login screen.

I am based in London but work for a Spanish company where my connection (possibly) goes via Madrid.  I know that the gmail authenticator codes are calculated I believe on location and time, but I cant understand why it works only on IE in the office and not Firefox.  Any suggestions?

Also, to make matters worse, when I try and use any of the other Gmail verification techniques, it wants to use my backup phone to send a text msg to, which is my wife's phone.  I dont understand why it doesnt want to use MY main phone.

Thx.
ASKER CERTIFIED SOLUTION
Avatar of jcimarron
jcimarron
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of abdb469

ASKER

thx will try that this week.
Avatar of James Murrell
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.