Windows Search failing to index Outlook 2010 mailbox
Hi there,
I have a colleague running Win XP/Outlook 2010 with an Exchange mailbox that is being indexed using the Windows Search tool. Randomly Windows Search stopped indexing new items for the mailbox, so I rebuilt the index and it was OK for a little while, then it stopped indexing again, I then tried restoring defaults and reinstalling Windows Search both with no luck.
As a last resort I tried bringing the mail profile down to a new machine and left it over the weekend with 'Index Now' selected, the mailbox stopped indexing at some point and I still have an incomplete index.
This leads me to believe that there must be something corrupt on the mailbox it's self, but I'm not sure where to go from here..
Over to you guys..
Many thanks.
I have a colleague running Win XP/Outlook 2010 with an Exchange mailbox that is being indexed using the Windows Search tool. Randomly Windows Search stopped indexing new items for the mailbox, so I rebuilt the index and it was OK for a little while, then it stopped indexing again, I then tried restoring defaults and reinstalling Windows Search both with no luck.
As a last resort I tried bringing the mail profile down to a new machine and left it over the weekend with 'Index Now' selected, the mailbox stopped indexing at some point and I still have an incomplete index.
This leads me to believe that there must be something corrupt on the mailbox it's self, but I'm not sure where to go from here..
Over to you guys..
Many thanks.
Last Comment
shahzamm
make sure cache mode is enabled in outlook & recreat .OST file by simply deleting old one. Outlook will create new when reopened
ASKER
But if the mailbox is not indexing fully on two separate machines, surely it is corrupt on the server side?
Or am I misunderstanding?
Many thanks.
Or am I misunderstanding?
Many thanks.
indexing works locally only. most probably you are not using exchange cache mode. enable that then recreate index
ASKER
I understand that the indexing only works locally, but it's interesting how the index fails to complete successfully on two different machines.
In response, yes Cached Exchange mode is selected in Account Settings.
In response, yes Cached Exchange mode is selected in Account Settings.
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Outlook
Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.
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