SCCM 2007 - Create TS Media Error - Failed to create media (0x80070057)

wyhelpofficer
wyhelpofficer used Ask the Experts™
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Hi

Apologies in advance if this is in the wrong place but I couldn't seem to locate a zone for SCCM!

I am having issues persuading SCCM to put one of my task sequences on to stand-alone media (USB device). Other task sequences work fine, it is just this particular one giving me problems.

The Task Sequence Media Wizard starts, everything seems to go quite well, then after about 20 minutes it errors with the message "Error creating media. Error message is: The parameter is incorrect.. Please refer to CreateTSMedia.log to get details"

So I examine the CreateTSMedia.log, which shows this error:

CreateTsMedia failed with error 0x80070057.

In case it would be useful, here is the relevant (I think) part of the log file:

<![LOG[Staging OS Image Package HQ10006A]LOG]!><time="15:04:43.347+-60" date="09-05-2011" component="CreateTsMedia" context="" type="1" thread="5036" file="mediagenerator.cpp:346">
<![LOG[Before executing state - fsVolumeSpaceRemaining= 7819 Mb]LOG]!><time="15:04:43.347+-60" date="09-05-2011" component="CreateTsMedia" context="" type="1" thread="5036" file="mediagenerator.cpp:347">
<![LOG[Win7Pro006.swm size is 6915 Mb]LOG]!><time="15:04:43.347+-60" date="09-05-2011" component="CreateTsMedia" context="" type="1" thread="5036" file="stageosimagepackage.cpp:164">
<![LOG[Failed to create media (0x80070057)]LOG]!><time="15:04:43.377+-60" date="09-05-2011" component="CreateTsMedia" context="" type="3" thread="5036" file="createtsmedia.cpp:221">
<![LOG[CreateTsMedia failed with error 0x80070057, details="HQ10006A"]LOG]!><time="15:04:43.377+-60" date="09-05-2011" component="CreateTsMedia" context="" type="1" thread="5036" file="createtsmedia.cpp:229">
<![LOG[MediaGenerator::~MediaGenerator()]LOG]!><time="15:04:43.377+-60" date="09-05-2011" component="CreateTsMedia" context="" type="1" thread="5036" file="mediagenerator.cpp:206">
<![LOG[Failed to release SMS WMI session handle (0x80010108)]LOG]!><time="15:04:43.469+-60" date="09-05-2011" component="CreateTsMedia" context="" type="2" thread="5036" file="smswmisession.cpp:28">

So far I have tried using different USB sticks of varying sizes, always with the same error. I have also read various articles online regarding this error, most of which point to a Microsoft solution (http://support.microsoft.com/default.aspx?scid=kb;EN-US;2471018) which does not work for me - I have disconnected all network drives, and have no hidden partitions without a drive letter.

I have also tried creating the task sequence media from different PCs and different operating systems (Windows XP Pro SP3 and Windows 7 Enterprise), but this makes no difference.

I am using SCCM 2007 R3.

So I am completely stuck now. I cannot find many solutions via google, because it seems that the Microsoft Support article solves the issue for most other people. Any further ideas would be very gratefully received.

Thanks
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Nagendra Pratap SinghDesktop Applications Specialist

Commented:
Are you on 2003 or 2008?

Author

Commented:
We are using SCCM 2007 R3 on Server 2008, and I have been attempting to create the TS media from machines running Windows XP and Windows 7.

Thanks
Desktop Applications Specialist
Commented:
If possible, please upload the log file.

Also did you scan the log via trace32?
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Author

Commented:
Thanks for taking the time to respond to this. I scanned through the log with Trace32 as you suggested and I spotted a few discrepancies with the OS image package itself. I am wondering if problems with the package might have caused the issue, so I am currently re-capturing the image and rebuilding the package to see if this solves the problem.
Nagendra Pratap SinghDesktop Applications Specialist

Commented:
Nice!

Please post the resolution as well.

TIA
Thanks, it's all working now. I would post the resolution if I knew exactly what it was! I checked the log with Trace32 as per your suggestion and noticed that for some reason it was processing 6 volumes for the image - however the image only contains 3 volumes. Also the volume sizes were reported incorrectly in the log.

I deleted the image package and task sequence completely from SCCM, capture the image again from the source computer, and made a new task sequence. After doing this it all worked as expected, so I can only assume that there was a problem with the image package.

I'm going to flag your suggestion to scan the log more closely in Trace32 as the accepted solution for this, because it ultimately led to my solution :)

Thanks again

Author

Commented:
Sometimes we just need a nudge in the right direction :)

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